Source: (2003) Penal Reform International.All people deserve to have access to formal systems of justice, but for many reasons there are many that do not have that access. Alternative dispute resolution programs can work in those settings to bring resolution to communities and individuals. This brochure answers several questions commonly asked about alternative dispute resolution programs, especially about mediation. It then introduces the Madaripur Model of Mediation, implemented in rural Bangladesh. It details the mechanics and benefits of the program. Lastly, the brochure broadens its focus to what Penal Reform International is accomplishing in South Asia.