Source: (2003) In Tricia S. Jones and Randy Compton, eds., Kids Working It Out: Stories and Strategies for Making Peace in Our Schools. San Francisco: Jossey-Bass. Pp. 17-34.

As Tricia Jones notes, conflict is a fact of life in general and certainly a fact of life in schools. The question is how to deal with conflict. All too often, children see poor models of conflict management when they look to adults and the media for guidance. How then can children be helped to make good choices in order to deal with conflict as well as possible? How can they see conflict more as an opportunity than as a crisis, as a way to build relationships rather than erode or destroy relationships, as a means to develop communities of respect rather than cultures of contempt, and more? With all of this in mind, Jones explores the nature of conflict resolution education (CRE), its goals, its relationship to the larger educational mission, CRE program models, benefits of CRE, and guidelines for implementing CRE programs.