Source: (1999) VOMA Connections no. 3 (Summer): 6, 10.

In recent years restorative justice thought and practice have put more emphasis on having offenders apologize to their victims. Acknowledging that apologizing is good, the authors yet stipulate that holding an offender accountable through apologizing must be balanced with an assurance that the needs of victims are not neglected. Hence, Lavery and Achilles discuss the nature and process of apologizing, expectations concerning apologies, potential effects on the victim and the offender, and key questions to consider for an effective apology.