Source: (2000) In Mediation in Context, ed. Marian Liebmann, 85-95. With an introduction by Marian Liebmann. London: Jessica Kingsley Publishers.

Community mediation deals with disputes within communities and neighborhoods. Using one mediation service in Cardiff, Wales, as an example, Waddington explores the role and value of community mediation in an urban setting. While community mediation services can be organized in a variety of ways, they share three broad principles: independence; confidentiality; and non-legality. Using examples from the service in Cardiff, Waddington discusses the role of the volunteer community mediator, perspectives of disputants, focus on community-based responses, training for mediators, and the authority of the mediator.