Source: (1986) Salem, MA: Massachusetts Administrative Office of the District Courts, 200p.

This report describes, compares, and analyzes Massachusetts' 28 community mediation programs. The report traces the growth of community mediation in Massachusetts from 1975 through 1985. Information obtained include funding and affiliation; program goals, design, and operation; case definition, referral sources, entry points, caseload, and evaluation; legal and ethical issues; and various staff requirements. Profiles of the 28 programs are summarized. Areas identified for assistance include the achievement of stable funding, the development of methods to increase referrals, and the expansion of mediator training content. The appendix contains instructive material from various mediation programs.