Source: (2006) In, Harrman, Margaret S., editor, Handbook of Mediation: Bridging Theory, Research, and Practice. Blackwell Publishing pp.421-425

This handbook began with a goal of organizing exiting information in a way that clarifies a complex and wide-ranging literature. A second, but equally important, goal was to prompt a lot of questions that might help mediators, negotiators, trainers, or scholars think about mediation in innovative ways. Authors contributing to this handbook represent some of the best minds currently working with negotiation and mediation as both practitioners and scholars, an incredible blend of talent and awareness. Their multi-faceted understanding reveals the nuances and complexities of mediation, especially for readers who read the entire handbook or a substantial number of chapters. (excerpt).