Source: (2000) In Mediation in Context, ed. Marian Liebmann, 53-68. With an introduction by Marian Liebmann. London: Jessica Kingsley Publishers.

To deal with conflict, many schools now have peer mediation programs. Lawrence examines the foundations, aims, and processes of such programs. As background, she considers the nature of conflict and typical responses to it, particularly in a school setting. This leads to a discussion of potential ways to resolve conflict positively. Information is given on training programs for conflict resolution and peer mediation in schools. Case examples illustrate key ideas and practices of peer mediation.