Source: (1995) Crime & Delinquency 39(4):565-585.This cross-site analysis of victim-offender mediation in the U.S. evaluates programs in Albuquerque, NM; Austin, TX; Minneapolis, MN; and Oakland, CA. Data (1990-91) involved 304 pre- and 432 post-mediation interviews, and 417 interviews with persons in 2 comparison groups that did not participate in mediation. The vast majority of victims and offenders experienced the mediation process and outcome as fair, and were quite satisfied with it. Mediation resulted in significantly greater satisfaction and perceptions of fairness for victims, as well as significantly higher restitution completion by offenders. Implications for juvenile justice policy are discussed.