Source: (2001) Paper presented at the Reconciliation: Conversations Beyond Cultural Boundaries conference, held in Adelaide, South Australia, 29 November -December 1. Adelaide, South Australia: University of South Australia, Asia Pacific Mediation Forum. Downloaded 3 August 2004.

Pat Marshall presents this paper based on experiences as a teacher and administrator in education and as a mediator. Many organizations in Australia are adopting dispute resolution systems based on certain models. Nevertheless, educational institutions (particularly schools) have great difficulty in designing and implementing a dispute resolution system. Concerned with the role that schools play in modeling to students effective means of resolving disputes, Marshall explores several constraints educational institutions face in seeking to apply this kind of conflict management system

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