Source: (1993) Conciliation Quarterly Newsletter 12 (Spring).

An elementary school teacher, Claassen became familiar with mediation and cooperative problem solving through work with a victim offender reconciliation program. Here she describes the application of restorative conflict resolution in a school setting. The principles and practices of problem solving in her classroom involve rules with consequences - consequences that aim to be restorative rather than punitive. To show how all of this works, she provides examples from the classroom.