While the first part of Forgiveness: A Time to Love and a Time to Hate focuses mostly on personal interactions, the second segment pulls back the lens to include forgiveness on the national and international level. The viewer watches German Chancellor Willy Brandt fall to his knees at the monument to the Warsaw Ghetto Uprising as one step in the long and unfinished process of Germany's repentance and atonement for the Holocaust; and witnesses excruciating footage from the Truth and Reconciliation efforts in South Africa; and the tribal courts or 'gacaca' after the Rwanda genocide.

Familiar terms such as acknowledgement, repentance, contrition, atonement and reconciliation may seem to forge a well-cleared path towards forgiveness, but in case after case the depth and magnitude of the pain inflicted and evil endured serve to severely complicate the question of forgiveness. As the film proceeds, the viewer begins to appreciate that forgiveness on the national or personal level is tenuous, non-linear, specific to any situation, and requires the will to endure the hardest emotional and spiritual work humans can do on both the part of those asking for and granting forgiveness.

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