Source: (2001) Te Ara Whakatika: Newsletter of the court-referred restorative justice project. September 2001. Issue 4. Downloaded 8 June 2004.This short article outlines the personal story of a former offender now working with a community based restorative justice initiative. Jackie Katounas has had 138 convictions and spent 12 years in prison, and now works for the Hawkes Bay Restorative Justice Te Puna Wai Ora Inc. in New Zealand. In the first 13 months of work on the Whakatikatika Prison Project, Jackie has raised awareness of restorative justice with offenders already in prison, and she has facilitated 15 conferences with victims. Includes examples of serial offenders for whom restorative justice experience has brought a positive outlook to their lives.