Source: (2000) VORP News 18 (March): 1-2.

In this article, three stories illustrate different problems or conflicts. One problem occurs between a mother and her son, and the other two occur in school settings (one is between elementary school students, and another is between a high school student and a teacher). The article relates how two of the problems lead to mediated efforts to attempt to resolve the issues, especially the issues that lie beneath the surface conflict. The stories help to illuminate the dynamics of conflict and possible ways to address them.

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