Source: (2011) Restorative Practices E-Forum. 12 April.From the very beginning, I must say that the concepts I had learned at the IIRP showed their worth: Fair process,functioning as a community and compassionate witnessing. All of these became the tools I used in dealing with faculty, parents, board members and students. I was implementing restorative practices in every aspect of my work, in that I directly involved people in matters that concerned them and gave everyone a voice. Open and honest communication was critical, as was transparent leadership. Faculty members were now involved in decisions that they had never been privy to before, such as creating an overall teacher pay scale and the decision to drop class rank. Collaboration with board members reached new levels. People wanted to be heard. People wanted to have a say. I listened to them and engaged them.