Source: (1989) Mediation and Criminal Justice: Victims, Offenders and Community, pp. 140-151, 1989, Martin Wright and Burt Galaway, eds. London: Sage Publication.

Cases are referred either directly from the public or from the authorities. The mediation office selects the principal mediator for each case, who in turn selects a secondary mediator. The mediator contacts the parties to arrange for mediation sessions. Each party is first given an opportunity to state his/her case. The mediator then assists the parties in the negotiation of an agreement, which is stated in writing. Basic and inservice training are provided to mediators. Toward the end of the experimental period, mediation agreements emphasized cash compensation to victims of offenses. An evaluation of mediation in 1984-85 focused on 73 cases (57 criminal cases and the remainder mostly civil). Interviews with mediation participants revealed positive attitudes on the part of both parties, almost without exception. A review of the process and mediation agreements, however, indicates that the program has shifted from a focus on conflict resolution to a system of negotiating compensation. This is probably due to the placation of the legal system from which referrals are received.