Source: (2012) Police Practice and Research: An International Journal. 13(5):450-463.

Police are first responders to community calls for service, yet traditional responses tend to diminish victim roles significantly. Research has shown that victims and communities can benefit from the use of restorative justice techniques. This study examines how restorative justice can be integrated into some police practices when responding to calls for service involving individuals who are mentally ill and in domestic violence situations. The authors also discuss how police officers can use restorative practices involving family group conferencing and community reparation boards. Organizational impediments to change are identified and ways in which police departments can overcome these barriers are discussed. (author's abstract)