Source: (2007) Group Processes and Intergroup Relations. 10(3):399-420.

Traditional justice models suggest that monetary compensation is an adequate response to unintended distributive harm. This perspective is widely accepted in real world settings, and is manifested in policies ranging from worker compensation to the court-based tort system. Drawing on the arguments from relational models of authority, we hypothesize that compensation for losses may be viewed by victims as an inadequate response to the situation, even when those losses are accidental and not the result of intentional harm. In four experimental studies, respondents were asked to react to the receipt of monetary compensation for accidental distributive inequities under varying degrees of relational concern. Results indicate that judgments about the favorability of compensation are only one aspect of people’s reaction to responses to harm. In each case, victims displayed more favorable reactions toward the group when compensation was supplemented by relational concern. (authors' abstract)