Source: (2005) National Civic Review. Spring: 54-61.

In this essay, we examine the role of new governance processes in public administration and public management and explore the existing public management and explore the existing public and administrative legal infrastructure that supports the use of these processes in both quasi-legislative and quasi-judicial settings. We also offer example at the federal, state, and local government levels. Such practices include deliberative and collaborative democracy, consensus building, and conflict or dispute resolution processes that involve citizens and stakeholders in the entire spectrum of the policy-making processes. These quasi-legislative and quasi-judicial governance processes are already in widespread use, expressly authorized by an existing legal infrastructure. They will come to be dominant in international, national, state, and local public institutions in the next twenty years. However, the fields of public administration and public affairs have not always recognized these processes in both research and teaching. (excerpt)