Source: (-0001) Washington, D.C.: United States Institute of Peace

Managing a Mediation Process offers an overview of the process of mediating interstate and intrastate conflicts. Each of its six chapter covers a different step in the process, identifying what needs to be done at that step and how best to accomplish it...This handbook is designed to help mediators identify areas where they may need more research or preparation, as well as options and strategies relevant to the particular case on which they are working. Examples from past mediation efforts are provided. (Excerpt)