Source: (1988) British Journal of Criminology 28(3):378-395.

This study examines the experience of victims and offenders who were contacted by probation officers working on a victim-offender mediation project in South Yorkshire, UK from September 1984 to December 1985. Data were collected from semistructured interviews with 21 victims and 24 offenders, of whom respectively 15 and 13 had met their offender or victim. The success of mediation efforts appeared to depend heavily on the skill and the sensitivity of the mediator. This and other factors may limit the feasibility of generalizing the practice of mediation beyond a special project.