Source: (1995) St. Paul, MN: The Center for Restorative Justice & Mediation. University of Minnesota.This booklet reports on an evaluation of victim offender mediation programs operating in Langley, Calgary, Winnipeg, and Ottawa for both adult and juvenile offenders. Program characteristics and mediation results are described. Of the 4,445 cases referred, 1,736 (39%) were mediated and 1,600 resulted in successfully negotiated agreements (93%). A total of 610 interviews with mediation participants were conducted. Victim and offender satisfaction was higher for mediation than for nonmediation. Other key findings are presented. The authors conclude that the use of mediation to resolve a wide range of criminal conflicts should receive wider public policy support through legislative initiatives and public funding.