Source: (2006) Olathe, KA: Weir Box Publishing.

After 10 years of working in a small claims mediation program, and observing mediation sessions in other venues, Peg Nichols offers helpful tips on how you can use this straight-forward process to solve disputes and conflicts. No legalese here, the Handbook takes you step-bystep through the basics of civil, divorce, victim offender, peer (school), probate and other types of mediation. (publisher’s description).