Source: (1982) In: R. Tomasic and M. Feeley (eds.), Neighborhood Justice: Assessment of an Emerging Idea. New York, NY: Longman Inc, pp. 154-170.

This study of mediation involving persons arrested for felony interpersonal conflicts found that the mediation process was perceived more positively by complainants than the court process, but mediation was no more effective than court adjudication in preventing recidivism. Cases found to be least amenable to mediation involved disputes between intimates where there was a deep-seated pattern of serious hostilities. The less complex cases which involved problems derived from situational rather than patterned behavioral sources were more amenable to mediation.