A hallmark of the NS HRC’s new procedure is that most disputes will now be dealt with through”Resolution Conferences”. In an overview of the new changes, the Commission summarizes four main features of these conferences:

  1. The conferences will bring parties together when a complaint is made including, at times, other members of the community;
  2. All participants will share their perspectives on the dispute;
  3. Generally, participants will be helped to create their own solution to the complaint; and
  4. If an agreement cannot be reach from the conference, information gained therein will be used to make a recommendation to the Commissioner, who can dismiss the complaint or send it to the Board of Inquiry.

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