Source: (2000) VORP News 18 (January): 2.

Griffith addresses complex feelings mediators may experience in response to the conflicts and divided interests they face in the course of their work. For example, they may want to expend their stress, anxiety, or fear on something or someone else. Or, they may want to deaden themselves mentally, emotionally, and spiritually. Griffith points to humility as a key quality for a mediator in learning how to deal positively with people in conflict and with his or her own emotional responses. (For more on humility, see the February 2000 issue of VORP News.)

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