Source: (1984) Dissertation, Dissertation Abstracts International. Ann Arbor, MI: University Microfilms, 400p.

Using ethnographic data from two Delaware programs studied in 1977-79, this document highlights State-planned versus community-based approaches to community mediation. The Wilmington Citizen Dispute Settlement Project illustrates the State-planned approach; the Friends Suburban Project Community Dispute Settlement program exemplifies the community-based approach. They differed in their ideological foundations, their use of coercion and consensus, the postures of their mediators, the forms and contents of the verbal and written discourse, the notions of underlying cause, and the tensions experienced by mediators and disputants. Implications for community mediation are discussed.