Source: (1989) In: M. Wright and B. Galaway (eds.), Mediation and Criminal Justice: Victims, Offenders and Community. London, UK: Sage Publications, pp. 69-81.

This chapter discusses the city of Exeter, Devon's structured system of cautioning under the 1969 Children and Young Persons Act. In 1979, Youth Support Teams were formed with police, social workers, and probation working on a full-time basis to divert juvenile offenders and coordinate local efforts in combating delinquency with community involvement. The author discusses the philosophical and theoretical basis and objectives of the program, including reparation and mediation. Case prerequisites for each diversion option and mediation issues and problems are discussed. The author calls for greater use of multi-agency approaches.