Source: (2001) Arlington, Virginia: National Center for Victims of Crime.

This extensive document covers a wide range of practices and strategies for responding to the needs people have in the wake of being victimized by crime. These include the following: core elements in corrections-based victims services; agency mission statements; program planning; developing policies and procedures; establishing an advisory committee; program staffing; public awareness; victim notification; victim impact statements; restitution procedures; helping victims document their losses; assessing the offender’s ability to pay; alternate methods for restitution collection; victim protection; handling complaints from victims and witnesses; parole processes; workplace violence in correctional settings; monitoring legislation; program evaluation; fundraising for victim services; restorative justice; and victim/offender programs.

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