Source: (1997) Kaleidoscope of Justice 5 (1).

A growing number of victims of severely violent crimes are finding that confronting their offender in a safe and controlled setting, with the assistance of a mediator, returns their stolen sense of safety and control in their lives. Victims (who are largely ignored by the traditional criminal justice system) have the opportunity to speak their minds and their feelings to the one who most ought to hear them, contributing to the process of healing and closure for the victim. Victims get answers to the often haunting questions that only the offender can answer. With their questions answered, victims commonly report a new peace of mind, even when the answers to their questions were even worse than they had feared or imagined.

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