Source: (2008) Report of the fifth conference of the European Forum for Restorative Justice, Building restorative justice in Europe: cooperation between the public, policy makers, practitioners and researchers, Verona.

The presentation revolves around qualitative research in the field of victim-offender mediation. She discusses the value of research for practitioners and describes how empirical research ought to interact with theoretical models. She mentions mistakes she has seen in interpreting research data and suggests that practitioners might benefit from the data found by researchers.