Source: London: Restorative Justice Consortium.

In that restorative justice aims to repair the harm caused by a criminal act, it addresses both the offender and the victim. One of the chief ways it can do this is through a victim offender meeting or conference. Restorative justice is also being expanded to handle conflict and harm in contexts other than crime. For example, this kind of conference or mediation is increasingly being used to deal with workplace complaints and disputes. In this article the argument is made that restorative processes or mediation could be used in the Prison Service in England. Hence, the article covers the stakeholders and restorative processes that could be applied to complaints and conflict in this setting.