Source: (2003) Voma Connections. Winter(13): 1,4. Downloaded 15 April 2003.In response to incidents of misbehavior and violence in schools in recent years, many school systems have adopted zero tolerance policies. In this article, using real-life examples and results from various studies, Ted Wachtel argues that zero tolerance is intolerable. It is a policy that does more harm than good because it poisons relationships in the school community. Restorative practices provide a better response. They hold students accountable, but in a caring and supportive way that maintains and enhances good relationships.