Source: San Jose, CA: County of Santa Clara, Social Services Agency, Department of Family and Children’s Services. Downloaded 6 December 2004.The Santa Clara family conference model (FCM) originated in 1996 as a response to the need for families to contribute to the improvement of safety and protection of children in their care. The Santa Clara FCM is a form of family group decision-making (FGDM); this FCM is an adaptation of prototypes from New Zealand and Oregon (USA). This document provides an overview of the principles and processes of FCM, as well as a summary of key findings from a four-year evaluation of Santa Clara’s FCM program. The findings cover perceptions about the Santa Clara FCM from staff members and family participants, and outcomes from FCM processes in the Santa Clara program.