Source: (2004) In Yaacov Bar-Siman-Tov, ed., From conflict resolution to reconciliation. New York: Oxford University Press. Pp. 225-238.

Study of reconciliation crosses many fields, with various definitions. Although attention has been given to psychological aspects, few studies have considered in particular the cognitive aspects of moving from a situation of conflict to a more peaceful relationship. In this chapter, Ifat Maoz first maps cognitive barriers to reconciliation. Group biases and subjective construal of information can be solution-centred or relationship-centred. Two frames through which the latter type occurs are negative images or perceptions of the other, and the bias in favour of the ingroup. The author then suggests ways to overcome these barriers. The cognitive techniques discussed for promoting a climate conducive to reconciliation include replacement of the win-lose frame with win-win, mutual disclosure of each party’s views, and mutual disclosure of each side’s beliefs about the other’s views.