Source: (1999) In , Community Safety, Citizenship and Social Inclusion. Chilton, Buckinghamshire, UK: Thames Valley Partnership. Pp. 77-101. Downloaded 29 January 2004.Jon Bright is Deputy Director of the Social Exclusion Unit. He defines social exclusion as a shorthand label for what can happen when individuals or areas suffer from a combination of linked problems. These problems may include unemployment, poor skills, low incomes, poor housing, high crime rates, bad health, and family breakdown. Historically there have been three principal problems with attempts to deal with social exclusion: lack of coherence in delivery of programs and services; little emphasis on prevention; and ineffective multi-agency collaboration. With all of this in mind, Bright describes a different model for addressing the problem – a model that is more holistic, more preventive, and more personal.