Source: (1981) St John's Law Review 55(4):611-632.

Recently developed alternative techniques of dispute resolution may improve the quality of justice in the United States by individualizing treatment at the adjudication and dispositional stages and by encouraging victim offender participation in the process of resolution. Such techniques would lend greater legitimacy to the system as a whole. Expanded options and the development of novel approaches toward the resolution of civil and criminal contests serve the interests of justice. While of the case flow should be directed through the highway of the courts, reliance also should be placed upon the byways which developed to shoulder part of the burden.