Source: (-0001) Harrisonburg, Virginia: Eastern Mennonite University, Center for Justice and Peacebuilding. Downloaded 31 October 2005.

Conflict tends to develop between two individuals as a result of the misuse of language. Resolution comes from the same source – local language and custom. An outsider, having no knowledge of traditional, customary law, cannot effectively solve community problems. Traditional approaches to conflict resolution are able to deal with conflict before it spreads. If modern, non-traditional knowledge is included within the traditional framework, with respect for traditional norms and values, training the community worker is effective. Approaches must be bottom-up with strong networks at the community level to guarantee the success of every project. (excerpt).