Source: (2004) Kaleidoscope of Justice: Highlighting Restorative Juvenile Justice. 4(3): 4-6. Fort Lauderdale, FL: Balanced and Restorative Justice Project, Florida Atlantic University. Downloaded 21 January 2005.

Crime harms both the victim and the offender in many ways, including material and emotional forms. According to David Doerfler, long experienced in providing victim offender mediation programs and in training others for such programs, victim offender dialogue is a process that can enable victims and offenders to face that harm honestly and constructively, thus beginning or continuing a process of personal and relational healing. With this in mind, Doerfler explores certain aspects of victim offender dialogue, in particular the deep emotional needs of victims, and the role of the facilitator in relation to those needs.