Source: (1992) Minneapolis, MN: Minnesota Citizens Council on Crime and Justice, 214p.This report presents the results of the first large cross-site evaluation of victim offender mediation programs. Programs in four cities: Albuquerque, Minneapolis, Oakland, and Austin: were examined in a number of areas, including mediation process and outcomes, client satisfaction, perceptions of fairness, cost implications, restitution completion, and recidivism. The report presents a number of conclusions about victim offender mediation programs. Implications for policy and program development are also discussed. Executive Summary Available online.