Source: (1998) International Review of Victimology 5(3/4): 221-234.

An exploratory study of victim satisfaction with victim-offender negotiations drew on a sample of 242 students attending the University of Leiden in the Netherlands. Subjects completed questionnaires after imagining themselves the victims in computer simulations of crimes involving different degrees of material damage (i.e., that pertaining to the items stolen) and psychological injury. Reaching a restorative agreement and deriving satisfaction from that agreement was most difficult for victims who suffered a high degree of psychological injury. Subjects with high material damage were more satisfied with a restorative agreement than subjects who had experienced little material damage.