Source: (1998) Washington, DC: U.S. Department of Justice, Office for Victims of Crime.

Emphasizing a sensitivity to victims, this is a comprehensive manual for training practitioners in victim offender mediation. It includes the following material: overview of victim offender mediation (e.g., when are cases referred, how it is different from other mediation, what is research showing); key points in the training and background narrative for this kind of mediation (e.g., what is restorative justice, understanding crime victims, working with offenders); and sample letters and restitution agreements.

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