A better deal for fraud victims: Research into victims’ needs and experiences.

Source: (2010) London: National Fraud Authority.

This report adds to a growing body of research by
presenting new findings from surveys conducted
in Summer 2009 on the largest group of fraud
victims in the UK to date. Using face-to-face
interviews, focus groups and telephone interviews
about 800 victims have provided information
on their experiences and their attitudes to the
support available.
The findings reveal that, similar to more visible
crimes, victims of fraud are a diverse group, ranging
from the young, educated and professional
through to the elderly and more vulnerable. The
impact of a fraud is often individualised, depending
on specific factors relating to the victim. The same
fraud can affect multiple victims very differently.
This has implications for the level of information,
support and services required, with some requiring
greater support than others. (excerpt)