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Apology: The Importance and Power of Saying “I’m Sorry.”

Simpson, Sheila Quinn
June 4, 2015

Source: (2006) Gaylord, Michigan: Balcony Publications.

By definition, apology is a written or spoken admission of error, discourtesy, or regret. Apology is not a feeling. It is an action — a meaningful extension of yourself to another. Apology takes responsibility. By withholding or offering the gift of an apology, you can forever change lives. (excerpt)


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