Source: (2007) Conflict Resolution Quarterly. 24(3): 327-348.
The purpose of the research reported in this article was to examine the conflict mediation process among middle school students through critical observations and by addressing the disputantsâ€™ perceptions of their experiences. The interactions and mediations that were observed are
examined by the ways in which mediatorsâ€™ adherence to, and deviation from, the mediation script influenced the mediation and the disputantsâ€™ perceptions of their mediation experience.(author’s abstract)
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