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“Extending the Police Role: Implications of Police Mediation as a Problem-Solving Tool”

Buerger, Michael E.
June 4, 2015

Source: (2000) Police Quarterly. 2(2):125-149.

This article discusses ramifications of role shifts that occur when police officers with tra ditional law enforce ment expectations are placed in community policing assign ments. Shifting from a control perspective to a partnership
role often requires officers to abandon confrontation, command, and coercion in favor of participation, promotion, and persuasion. Types of police mediation arising in community policing are discussed relative to social distance and legal obligations across a spectrum of disputes: domestics, landlord-tenant, acquaintance/neighbor, frictions between neighborhoods and attractive nuisances, and between place guardians and regulating bodies. The New York City Community Patrol Officer Program (CPOP) and the Minneapolis Repeat Call Address Policing (RECAP) experiment provide
examples. Potential problems include burn out, tunnel vision, personalization, overidentification, overcommitment, and
unanticipated consequences. (author’s abstract)


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