If not punishing the bad guy, what does justice look like to victims? The research tells us that the process is often more important to victims than the outcome.
On the other hand, if victims are not kept informed, do not have decisions like plea bargains explained and are not notified of the outcome of the case, they are more likely to look to the sentence as the measure of their pain and suffering, and sentence alone rarely meets those expectations.
For many victims, justice means fairness, information and a voice.
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