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Navigating the range of public engagement approaches.

Heierbacher, Sandy
June 4, 2015

Source: (2012) Dispute Resolution Magazine. 18(winter): 10-13.

Techniques range from intimate, small-group dialogues
to large televised forums involving hundreds or even
thousands of participants. Evolving communication
technologies are sometimes integrated into these programs
to overcome barriers of scale, geography and time.
To help people navigate the range of public engagement
approaches available to them, the National
Coalition for Dialogue & Deliberation (NCDD)
identified four main streams of engagement based on
the primary purpose community leaders, public officials
and others have for using these processes to engage
citizens: exploration, conflict transformation, decision
making, and collaborative action. (excerpt)


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