Source: (2006) Papers presented at the Fourth Conference of the European Forum for Restorative Justice, â€œRestorative justice: An agenda for Europeâ€, Barcelona, Spain, 15-17 June 2006.
If we consider IT enhanced ADR (also known as ODR) as a communicative process involving a group of individuals engaged in a problem-solving task, we will need to admit that emotions are an essential component of the individualsâ€™ attitude towards the disputing process. However, ODR techniques have raised concern as whether they are able or not to deal with emotional states of participants. This presentation proposes a review of recent literature on emotions and ODR to identify which emotional components and patterns of behavior may be most relevant in this specific context. We will suggest as a preliminary conclusion that ODR techniques may prove helpful for specific contexts of restorative justice. (author’s abstract)
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