….The review carried out by Central Scotland Police found that
Strathclyde officers who had dealt with Ms Ross had “lacked respect”.
initially treated her concerns as a “non-urgent” case and did not visit
Kalyanjee’s flat, which was close to the police station.
report also said a civilian worker logged the report in the wrong place
and Ms Ross was left in a public waiting room even after officers knew
her sons were dead.
Strathclyde Police Assistant Chief
Constable George Hamilton said the errors in the investigation “must
not be allowed to happen again”.
“There is no doubt in my mind that we could and should have treated
Ms Ross better when she first arrived at the police station,” he said.
am truly sorry about the way things unfolded and I apologised to Ms
Ross when I met with her and her local MSP last November.
review did show that we carried out the investigation thoroughly and
that, unfortunately, by the time Ms Ross came to the police station her
children had already been killed.
“That does not excuse the way
we treated her. She deserved better and I am extremely sorry that we
did not show her the compassion that her awful situation merited.”
Chief Constable Hamilton said lessons had been learned from the review
and “the appropriate actions” had been taken to implement them.
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