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The limits of empathy

September 30, 2011

Some influences, which we think of as trivial, are much stronger — such as a temporary burst of positive emotion. In one experiment in the 1970s, researchers planted a dime in a phone booth. Eighty-seven percent of the people who found the dime offered to help a person who dropped some papers nearby, compared with only 4 percent who didn’t find a dime. Empathy doesn’t produce anything like this kind of effect.

Moreover, Prinz argues, empathy often leads people astray. It influences people to care more about cute victims than ugly victims. It leads to nepotism. It subverts justice; juries give lighter sentences to defendants that show sadness. It leads us to react to shocking incidents, like a hurricane, but not longstanding conditions, like global hunger or preventable diseases.

Nobody is against empathy. Nonetheless, it’s insufficient. These days empathy has become a shortcut. It has become a way to experience delicious moral emotions without confronting the weaknesses in our nature that prevent us from actually acting upon them. It has become a way to experience the illusion of moral progress without having to do the nasty work of making moral judgments. In a culture that is inarticulate about moral categories and touchy about giving offense, teaching empathy is a safe way for schools and other institutions to seem virtuous without risking controversy or hurting anybody’s feelings.

People who actually perform pro-social action don’t only feel for those who are suffering, they feel compelled to act by a sense of duty. Their lives are structured by sacred codes.

Think of anybody you admire. They probably have some talent for fellow-feeling, but it is overshadowed by their sense of obligation to some religious, military, social or philosophic code. They would feel a sense of shame or guilt if they didn’t live up to the code. The code tells them when they deserve public admiration or dishonor. The code helps them evaluate other people’s feelings, not just share them. The code tells them that an adulterer or a drug dealer may feel ecstatic, but the proper response is still contempt.

The code isn’t just a set of rules. It’s a source of identity. It’s pursued with joy. It arouses the strongest emotions and attachments. Empathy is a sideshow. If you want to make the world a better place, help people debate, understand, reform, revere and enact their codes. Accept that codes conflict.

Read the whole column.

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